SAP Knowledge Base Article - Preview

3737355 - Joule returns outdated company name on SAP SuccessFactors

Symptom

  • Joule responds with an outdated company name when the user asks “What is my employer?”
  • When asking about the user's company, Joule provides the old record for company name.


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Environment

  • SAP SuccessFactors HCM Suite
  • SAP Joule

Product

SAP SuccessFactors Platform all versions

Keywords

joule, outdated company name, employer query, what is my employer, incorrect company value, company name mismatch, work profile api, data inspector table, 2605 P1, preview patch, production patch, org chart navigation, succession org chart, company org chart, successfactors, INC21244040,  , KBA , LOD-SF-PLT-JOU , Joule in SuccessFactors , Problem

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