Symptom
- Insurance Rate Change Not Appearing on Employee Benefits Screen
- Manual enrollment via the UI works as expected; the issue occurs only in the background job.
- Attempts before and on the new period start date both fail for the impacted plans.
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Environment
-
SAP SuccessFactors Employee Central - Global Benefits
Keywords
benefit master data change, evaluate eligibility, auto enrollment job, no rate chart available, insurance provider change, carry forward, life insurance, disability, rate chart mismatch, background job failure, contributions not updated, create or update benefit enrollments, open enrollment, factor-based plans, salary-based plans , KBA , LOD-SF-EC-GBF , Global Benefits , Problem
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