3737606 - "Clock My Time" Quick Action shows no Time Event Type in the lates home page

In the latest home page, after clicking "Clock My Time" quick action card, the "clock time" button is greyed out as no time event type is displayed.
API error observed:
Not able to resolve argument for: dateTime, error: Method parameter 'dateTime': Failed to convert value of type 'java.lang.String' to required type 'java.time.OffsetDateTime'; Failed to convert from type [java.lang.String] to type [@org.springframework.web.bind.annotation.PathVariable @org.springframework.format.annotation.DateTimeFormat @com.successfactors.enginex.model.metadata.annotation.Parameter java.time.OffsetDateTime] for value [2026-04-07T13:54:46+05.5:undefined]","details":[{"code":"COE0018","message":"Not able to resolve argument for: dateTime, error: Method parameter 'dateTime': Failed to convert value of type 'java.lang.String' to required type 'java.time.OffsetDateTime'; Failed to convert from type [java.lang.String] to type [@org.springframework.web.bind.annotation.PathVariable @org.springframework.format.annotation.DateTimeFormat @com.successfactors.enginex.model.metadata.annotation.Parameter java.time.OffsetDateTime] for value [2026-04-07T13:54:46+05.5:undefined] 

SAP SuccessFactors Time Tracking - Clock In Clock Out

1. Navigate to the latest homepage.
2. Select the quick action "clock my time".
3. Observe that the "clock time" button is greyed out and cannot be used.

This is a known issue with the latest homepage. 

The issue will be fixed with the 2026 1H release, the implementation date for the Preview system is Apr 13 and for PRD system is May 16. 

• SAP Help Portal Documentation: Enabling the Latest Home Page Experience
• SAP Help Portal Documentation: Recording Time Events Using Web and Mobile

WEF-168606, clock my time, clock time greyed out, quick action disabled, web punch, clock in clock out, cico, ttr, COE0018 , KBA , LOD-SF-TTR-CIO , Clock In/ Clock Out , Known Error