3737619 - IPS Sync Failure After Switching from Basic Authentication to Client Certificate Authentication

In the IPS configuration for the SuccessFactors source system, the authentication method was changed from BasicAuthentication to ClientCertificateAuthentication.

After this change, the IPS sync started failing with the following errors:

• Caused by: Property sf.company.id is missing, but is required for ClientCertificateAuthentication mode

• Caused by: Mandatory property 'sf.company.id' missing from configuration

OR

• Caused by: Executing delta load failed

• Caused by: HTTP operation failed while invoking API URL /odata/v2/User... with status code 401 and message: Authentication credentials are required. Please provide a valid username, password, and company id

• Caused by: HTTP operation failed while invoking API URL /odata/v2/User

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors HCM Suite
• SAP Cloud Identity Services – Identity Authentication IAS
• SAP Cloud Identity Services – Identity Provisioning IPS

IPS Sync Failure After Switching from Basic Authentication to Client Certificate Authentication, IPS sync failure SuccessFactors, ClientCertificateAuthentication IPS error, sf.company.id missing IPS, SuccessFactors IPS certificate authentication issue, IPS delta load failed 401 error SuccessFactors, authentication credentials required SuccessFactors API, IPS source system configuration error, SuccessFactors API URL incorrect IPS, X.509 certificate mapping SuccessFactors IPS, IPS BasicAuthentication to ClientCertificateAuthentication issue , KBA , LOD-SF-PLT-IPS , IPS integration & sync with BizX , How To