SAP Knowledge Base Article - Public

3737798 - Profile Preview "Info text" is incorrect for candidate with Rehire with Old Employment before Manage Pending Hire

Symptom

For any candidate who is hired via Rehire on Old Employment, the "info text" under Profile Preview is displayed incorrectly. 


Expected Info Text: The Onboarding New Hire data is View only until the entire hire process is complete. Once complete, users with the appropriate permissions can edit the data

Actual Info Text: The Onboarding New Hire data is editable since the entire hire process is complete.

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Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Login as HR/ HR Admin
  2. Navigate To Onboarding Dashboard > Add filter "Hire Type" = Rehire on Old Employment --> Click "Go" to search new hires in Dashboard.
  3. Click on the Profile Preview Icon of any rehire candidate 

Cause

This is a Known Issue.

Resolution

Product Engineering is investigating a solution.

Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

Workaround

No workaround is available.

See Also

Keywords

KI2H2025, KI1H2026, ECT-268664, The Onboarding New Hire data is editable since the entire hire process is complete, The Onboarding New Hire data is View only until the entire hire process is complete, info text, People Profile, Profile, Employee Profile, Rehire, New Hire, Onboardee
, KBA , LOD-SF-OBX-RHM , Rehire Mechanism , Known Error

Product

SAP SuccessFactors Onboarding all versions

Attachments

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