SAP Knowledge Base Article - Preview

3737809 - My Forms (Fiori 2.0): Outdated or incorrect PDF displayed on mobile devices (Android) despite correct backend data

Symptom

When accessing documents (e.g. payslips, time statements) via the My Forms (Fiori 2.0) application on mobile devices (particularly Android), users may observe the following:

  • Outdated or previously generated PDF document is displayed
  • PDF content appears incomplete or inconsistent
  • Incorrect “created on” date is shown within the document

The issue typically:

  • Occurs only on mobile devices (e.g. Android)
  • Does not occur on desktop browsers
  • May occur intermittently and without a clear device or OS pattern


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Environment

  • Fiori 2.0 apps
  • Mobile Devices

Product

SAP ERP 6.0

Keywords

My Forms, Fiori 2.0, F4938, PDF caching, Android, WebView, SAP Mobile Start, mobile devices, outdated PDF, incorrect document, Adobe Forms, GET_STREAM, cache control, client-side caching, UIHR002, GBX01HR5, cache, PDF, refresh , KBA , PA-FIO-FO , My Forms , Problem

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