SAP Knowledge Base Article - Public

3737946 - Resource file upload option greyed out for custom widgets in SAP Analytics Cloud (SAC)

Symptom

Resource file upload option greyed out for custom widgets in SAC

Environment

SAP Analytics Cloud 2026.2.6 

Reproducing the Issue

  1. Login to the SAC tenant.
  2. Navigate to the stories --> custom widgets
  3. Click on the plus icon.
  4. Upload the JSON file.

Notice: The browse button for the Resource File (.zip) option is greyed out.

Cause

The URL path in the web components did not start with a forward slash. 

Resolution

  1. Open the JSON file.  
  2. Edit the "url" path by specifying the Web Component file name starting with a forward slash.Example: "url": "/coloredbox_main.js". 
  3. Upload to the SAC

See Also

Keywords

resource upload, SAC error, custom widget issue, SAC resource file, SAC custom widget, SAC troubleshooting, SAC file upload, SAC web components, SAC JSON file, SAC forward slash, SAC zip file, SAC browse button, SAC tenant, SAC story design, SAC visualizations , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0