Symptom
- No workflow is triggered during the creation of a customer project
- No approval step is available when saving or creating the project
- Customer projects can be created directly without any workflow-based validation
- Control is only possible via business roles/authorizations or project stage changes
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open the Plan Customer Projects app.
- Start creating a customer project and navigate to the Information tab.
- Observe that no workflow option or standard workflow is available for project creation.
Cause
Workflow for customer project creation is not delivered as standard content in the product.
Resolution
Manage Workflow Scenarios Fiori App will provide you the view on available workflow content in SAP S/4HANA Cloud, Public Edition. For professional services EX. Workflow for Project Billing Request PS-BIL (Project Billing) .
Learn more about the Fiori App with documentation Manage Workflow Scenarios
Workflow about project creation for customer projects does not exist as standard content. However you can use SAP Build Process Automation to create the project creation workflow. Visibility scenario in SAP Build Process Automation allows you to track the performance of end-to-end processes by providing visibility and intelligence to processes within the business process project.
You can add SAP Business Workflow and gain visibility on the project creation steps.
Learn more with documentation:
SAP Build Process Automation can help you to create and add workflows to your business scenario . Learn more with documentation Add Workflow
Sample example : You can read the blog for reference Next-level Learning Tutorial on SAP Process Automation
You can create your workflow with SAP Build Process Automation for project creation and then deploy your workflow directly to your SAP Build Process Automation environment for execution.
You can refer below link to try out Process Automation with SAP Build
Please refer below on how to get started with SAP Build Process Automation Starter Pack
How to activate your SAP Build with your SAP S/4HANA Cloud offering
Keywords
plan customer projects, customer projects app, project creation workflow, no workflow, professional services, manage workflow scenarios, ps-bil, project billing request, build process automation, business workflow, workflow visibility, s/4hana cloud public edition, fiori workflow, project approval, workflow content , KBA , CA-CPD-SS , S/4HANA Public Cloud – Professional Service Projects , How To
SAP Knowledge Base Article - Public