SAP Knowledge Base Article - Public

3738053 - Operator field not flowing from RCM - Recruit-to-Hire Data Mapping

Symptom

In Recruit-to-Hire Data Mapping tool a field is mapped to an operator field, but no data is  flowing from Recruiting to Onboarding during "Initiate Onboarding" action.

Environment

SAP SuccessFactors Recruiting Management 

Resolution

Ensure that in the mapping done in "Recruit-to-Hire Data Mapping" you are not selecting a Team Operator field (such as recruiterTeam or hiringManagerTeam) as a source in RCM.
Even if the tool allows you to select and save a Team Operator field as a source, it is not supported. 

The mapping will work correctly if you use a standard operator field, which guarantees a one-to-one correspondence of the user

Keywords

Recruit-to-Hire Data Mapping, operator Team, mapping , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors HCM Core all versions