Symptom
In Recruit-to-Hire Data Mapping tool a field is mapped to an operator field, but no data is flowing from Recruiting to Onboarding during "Initiate Onboarding" action.
Environment
SAP SuccessFactors Recruiting Management
Resolution
Ensure that in the mapping done in "Recruit-to-Hire Data Mapping" you are not selecting a Team Operator field (such as recruiterTeam or hiringManagerTeam) as a source in RCM.
Even if the tool allows you to select and save a Team Operator field as a source, it is not supported.
The mapping will work correctly if you use a standard operator field, which guarantees a one-to-one correspondence of the user
Keywords
Recruit-to-Hire Data Mapping, operator Team, mapping , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem
SAP Knowledge Base Article - Public