3738061 - Manual Write-Up/Write Down for Accounts Receivable Error Messages When Posting

Cannot post a new journal entry voucher for receivables (manual write-up/write-down). Error messages:  "An Write-Up/Write-Down line has either customer data or cost center"; "Account type must be receivables (AR)".

• Product: SAP Business ByDesign
• Receivables

1. Go to the General Ledger work center and create a New Journal Entry. Select Journal Entry Type 00085 – Manual Entry for Accounts Receivable and Screen Variant 628 – Manual Write-Up/Write-Down Accounts Receivable. Set the posting/document date.
2. On the first line, enter an expense account with a debit amount, add the customer, and assign a source document (Source Doc. Type 28 and a Source Document ID). Add a cost center on this same line.
3. On the second line, enter the Special Provision for Receivables account with the corresponding credit amount.
4. Post the document. The errors listed in the Symptom section occur.

The source document (customer invoice) was assigned on the expense/cost line instead of on the receivables (AR) posting line, and a cost center was also entered on the same line together with customer data.

1. In the manual write-up/write-down journal entry, ensure that one line uses a receivables (AR) account. Move the customer and the source document reference (type 28 and the id) to this AR line.
2. Do not assign a cost center on the AR line. If a cost allocation is needed, assign the cost center on the offsetting expense/provision line instead.
3. Keep the offsetting line as the expense/provision account (for example, Special Provision for Receivables) with the opposite amount.
4. Post the journal entry again and confirm that no errors occur.

refer to: Reserves for Bad Debt (SAP Business ByDesign Help)

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