Symptom
When completing I-9 Section 2, system will allow you to upload a document, and re-upload in case a document is incorrect, at the end of the process when checking Manage Documents, the documents uploaded incorrectly will be kept.
Environment
SAP SuccessFactors Onboarding
Cause
Expected behavior.
Resolution
Currently the system will keep track of incorrectly uploaded documents, during I-9 Section 2, because it is a compliance step.
The uploaded documents will fall into Data Retention policy, and can be removed from the system via API, for more information on that, please follow this KBA - 3608627 - OData API - Mass deletion of attachments in SuccessFactors via API - SAP for Me.
See Also
Keywords
i9, section2, i-9, document, upload, remove , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Problem
SAP Knowledge Base Article - Public