SAP Knowledge Base Article - Public

3738119 - Documents uploaded during I-9 Section 2 are kept within the system - Onboarding

Symptom

When completing I-9 Section 2, system will allow you to upload a document, and re-upload in case a document is incorrect, at the end of the process when checking Manage Documents, the documents uploaded incorrectly will be kept.

Environment

SAP SuccessFactors Onboarding

Cause

Expected behavior.

Resolution

Currently the system will keep track of incorrectly uploaded documents, during I-9 Section 2, because it is a compliance step.

The uploaded documents will fall into Data Retention policy, and can be removed from the system via API, for more information on that, please follow this KBA - 3608627 - OData API - Mass deletion of attachments in SuccessFactors via API - SAP for Me.

 

See Also

3608627 - OData API - Mass deletion of attachments in SuccessFactors via API - SAP for Me

Keywords

i9, section2, i-9, document, upload, remove , KBA , LOD-SF-OBX-I9 , i9 Compliance Form , Problem

Product

SAP SuccessFactors Onboarding all versions