Symptom
Create from Library option is not visible when creating goals.
Environment
SAP SuccessFactors Goal Management
Reproducing the Issue
- Create a custom goal library and import it into the system.
- Includes the goal library into a goal plan.
- Go to the goal page and select Create goal; notice that the Create from Goal Library option is not visible.
Cause
- Cause 1: Locale mismatch. For example, the custom goal library is maintained in English UK, but the instance is using English US.
- Cause 2: Wrong goal library id is specified in the goal plan xml. For example, the id of a custom goal library "My Goal Library" specified in the goal import file is 600001, but in the corresponding code in goal plan the id specified is 100: <obj-library name="My Goal Library" id="100">
Resolution
- Resolution 1: import the corresponding locale version of the custom goal library into the system. In the example above, as the system is using English US locale, a US version of the goal library should be imported into the system.
- Resolution 2: Correct goal plan xml to specify the correct id of the custom goal library.
See Also
- Goal Library
- KB Article 2072756 - How to enable / disable the "Library Goal" option when clicking to Add Goal - Goal Management
- KB Article 2072678 - How to Import and Export Custom Goal Library and "Standard Goal Libraries" translations - Goal Management
- KB Article 2250190 - SCR Form: XML Software Change Request for Goal Plans
Keywords
goal library, create from library, missing, not visible, objective library, custom goal library, goal plan, import export, locale, language locale, goal creation, library option missing, option, available, unavailable, no create from library , KBA , LOD-SF-GM-ADM , Admin Tools, Settings, Permissions , Problem
Product
SAP SuccessFactors Performance & Goals all versions
SAP Knowledge Base Article - Public