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SAP Knowledge Base Article - PublicSymptom
After importing data to public dimensions, find the hierarchy sort order is not the same as that defined in the datasource in SAP Analytics Cloud.
Environment
SAP Analytics Cloud (Enterprise) 2026.2.10
Reproducing the Issue
- Logon to SAC and open a public dimension with hierarchy
- Create a new job and select importing from file.
- After data imported, check the hierarchy sort order is not the same as that defined in the datasource file.
Cause
This case is currently under investigation by development group.
Resolution
This case is currently under investigation by development group.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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