Symptom
- In the latest People Profile, the Nominations portlet search for position or incumbent returns no results, when searching for the user with First AND Last name
Environment
- Product: SAP SuccessFactors Succession & Development
- Home Page, Pods and Portlets, To Do List
Reproducing the Issue
- Navigate to the latest People Profile.
- Open the Nominations portlet.
- Perform a search for a position or incumbent.
- Enter both first name and last name together and execute the search.
- Observe that no results are returned.
Cause
Searching by both first name AND last name together is not supported in the nomination portlet
Resolution
- Search using a single criterion only:
- For incumbents: enter either first name or last name, not both.
- For positions: search by position only.
2. If the search still returns no results, retry with a single field and avoid combining first and last names.
See Also
Keywords
nominations portlet, people profile, latest people profile, search no results, position search, incumbent search, first and last name, combined name search, succession management, nominations search, browse tab, search behavior, expected behavior, employee search, position nomination , KBA , LOD-SF-SCM-POD , Home Page, Pods and Portlets, To Do List , Problem
Product
SAP SuccessFactors Succession & Development all versions
SAP Knowledge Base Article - Public