SAP Knowledge Base Article - Preview

3738499 - Cannot Open XML via the SAP Excel Add-In

Symptom

  • Error with Excel add-in for specific users.
  • Details: "Error in XML processing. Either the input is invalid or it is not supported. (Internal error Unexpected token '='. Expected token ';'. Line *, Position *.)"
  • Error occurs when loading the downloaded template via Data -> Get Data -> From File -> From XML.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

sales planning, excel add-in, cannot open template, xml processing error, unexpected token, expected token, connection not possible, file open browse, get data from xml, c4c excel, xml template, excel parser, line 1 position 3032, subsidiaries, german users , KBA , LOD-CRM-SPL , Sales Planning , Problem

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