SAP Knowledge Base Article - Preview

3738504 - Error performing SSH handshake with the server while scheduling to SFTP destination

Symptom

  • The following error occurs when scheduling to an SFTP destination
    connection error. [CrystalEnterprise.Sftp]: [Error performing SSH handshake with the server.]

  • In the Adaptive Job Server (AJS) logs, the folllowing exception is seen
    (..\ftp\destination_ftp.cpp:860) destination_ftp: exception caught while connecting to ftp server [test-lobster.internal.sky.de]. Details: [Error stringres ID [41337]. Failed sending banner]. 


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.3 / BI 2025)
  • All supported OS

Product

SAP BusinessObjects Business Intelligence platform 2025 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

Encryptionkey_error, SFTP, SSH , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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