SAP Knowledge Base Article - Preview

3738594 - Business partner locking after sequential address changes

Symptom

  • When updating Address information sequentially many outbound messages are sent from 
  • During business partner synchronization, the business partner record becomes locked in the s/4hana backend.


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Environment

  • SAP Service Cloud Version 2
  • SAP Sales Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

service cloud v2, s/4hana, business partner, bp lock, locking issue, E_BSSOA_IAS_SEQ, CLOUD_CRM, CX_MDG_FND_STANDARD_MSG_FAULT, BusinessPartnerSUITEBulkReplicateRequest_In, srt_util, inbound locking, preprocessing, integration user, sequential updates , KBA , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem

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