SAP Knowledge Base Article - Public

3738786 - Values passed from recruiting not getting populated into onboarding new hire data.

Symptom

  • Data passed from recruiting is not showing in onboarding side.
  • No rule is affecting the data as per rule trace. 

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  • Initiate onboarding from recruiting.
  • After successful onboarding, in new hire data value is shown as blank.

Cause

Due to missing person type 'ONBOARDEE' in manage data.

@Support Engineer: see internal memo

Resolution

We recommend creating this entry by navigating to Manage Data > Person Type. Once the entry is created, please test the scenario using a new candidate 

Keywords

onboarding program assignment, wrong program assigned, onb2taskconfiguration, default program selected, contract-type field, visibility none, succession data model, provisioning integration template, import/export candidate to employee, rule trace, new hire data review, onboarding tasks configuration, manage data process, recruiting to onboarding mapping, program determination , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Bug Filed

Product

SAP SuccessFactors Onboarding 2505