Symptom
- Data passed from recruiting is not showing in onboarding side.
- No rule is affecting the data as per rule trace.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Initiate onboarding from recruiting.
- After successful onboarding, in new hire data value is shown as blank.
Cause
Due to missing person type 'ONBOARDEE' in manage data.
@Support Engineer: see internal memo
Resolution
We recommend creating this entry by navigating to Manage Data > Person Type. Once the entry is created, please test the scenario using a new candidate
Keywords
onboarding program assignment, wrong program assigned, onb2taskconfiguration, default program selected, contract-type field, visibility none, succession data model, provisioning integration template, import/export candidate to employee, rule trace, new hire data review, onboarding tasks configuration, manage data process, recruiting to onboarding mapping, program determination , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Bug Filed
SAP Knowledge Base Article - Public