SAP Knowledge Base Article - Public

3738857 - Default message for 'assign a buddy' task

Symptom

  • Users want to configure a default message within the “assign a buddy” task for both the assigned buddy and the new hire to streamline task completion.
  • Users expect functionality similar to the default message available in the “welcome message” task.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Navigate to Manage Onboarding and Offboarding Tasks in Onboarding.
  2. Open the Assign a Buddy task and search for a configuration to define a default/prepopulated message for the buddy and the new hire.
  3. Observe that there is no configuration option to set a default message for this task.

Cause

This capability is not available for the Assign a Buddy task; messages must be entered manually by the hiring manager or the responsible user.

Resolution

If a prepopulated/default message is required for your process, submit an enhancement idea to request this feature.

Refer to: 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me.

See Also

Keywords

assign a buddy, default message, prepopulate message, onboarding buddy, new hire activities, welcome message, manage onboarding and offboarding tasks, buddy notification, task template, message template, configuration not available, enhancement request, LOD-SF-OBX-NHA, onboarding task message, rule-based comment , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem

Product

SAP SuccessFactors Onboarding 2605