Symptom
- Users want to configure a default message within the “assign a buddy” task for both the assigned buddy and the new hire to streamline task completion.
- Users expect functionality similar to the default message available in the “welcome message” task.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Navigate to Manage Onboarding and Offboarding Tasks in Onboarding.
- Open the Assign a Buddy task and search for a configuration to define a default/prepopulated message for the buddy and the new hire.
- Observe that there is no configuration option to set a default message for this task.
Cause
This capability is not available for the Assign a Buddy task; messages must be entered manually by the hiring manager or the responsible user.
Resolution
If a prepopulated/default message is required for your process, submit an enhancement idea to request this feature.
Refer to: 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me.
See Also
Keywords
assign a buddy, default message, prepopulate message, onboarding buddy, new hire activities, welcome message, manage onboarding and offboarding tasks, buddy notification, task template, message template, configuration not available, enhancement request, LOD-SF-OBX-NHA, onboarding task message, rule-based comment , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem
SAP Knowledge Base Article - Public