SAP Knowledge Base Article - Public

3739011 - 'Error Request failed with status code 403' during attribute creation - Talent Intelligence Hub

Symptom

When creating a new attribute with a name consisting the characters '(' and/or ')' the system shows the following error 'Error Request failed with status code 403'

Environment

SAP SuccessFactors Talent Intelligence Hub 

Reproducing the Issue

  1. Navigate to Admin Center → Manage Talent Intelligence Hub → Attributes tab
  2. Click on Create Attribute
  3. Add an attribute name that includes the characters '(' and/or ')'
  4. Click Create
  5. The following error is visible "Error Request failed with status code 403"

Cause

The characters '(', ')' cause a system validation issue.

Resolution

Use the characters '[', ']' instead of '(', ')' to avoid such issues.

See Also

3459488 - TIH attributes created with non-printable symbol in name or description fail to be mapped to a role

Keywords

TIH, create, attribute, error, 403, Error Request failed with status code 403, status code, WSM-32161 , KBA , LOD-SF-TIH , Talent Intelligence Hub and Job Profiles , Known Error

Product

SAP SuccessFactors HCM Core 2505