Symptom
UDF file shows time zone of the employee as UTC
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Initiate Onboarding
- Keep the time zone field blank throughout the onboarding process
- Once the candidate becomes active
- The UDF file shows the time zone field as UTC
Resolution
This is a system designed expected behavior, if the time zone is not maintained manually or have not pre-populated via business rule, basically if the field is kept blank throughout the onboarding process, once the candidate becomes an active employee, the time zone in the UDF file defaults the field to UTC as a standard time zone.
If it's needed to sync correct timezone for Onboarding candidates, please maintain the Hris Sync mapping and create a onChange business rule to set the timezone based on the location field.
2080587 - How to Sync Correct Timezone to Public Profile in Employee Central
See Also
Keywords
Onboarding, OBX, ONB, time zone, UDF, UDF file, employee, candidate, onboardee, onboardees, candidate timezone, onboarding timezone , KBA , LOD-SF-OBX , Onboarding 2.0 , How To
SAP Knowledge Base Article - Public