SAP Knowledge Base Article - Public

3739018 - Employee's timezone in SF (in UDF file) shows as UTC - Onboarding

Symptom

UDF file shows time zone of the employee as UTC

Environment

SAP SuccessFactors Onboarding

SAP SuccessFactors Onboarding2.0

Reproducing the Issue

  1. Initiate Onboarding
  2. Keep the time zone field blank throughout the onboarding process
  3. Once the candidate becomes active
  4. The UDF file shows the time zone field as UTC

Resolution

This is a system designed expected behavior, if the time zone is not maintained manually or have not pre-populated via business rule, basically if the field is kept blank throughout the onboarding process, once the candidate becomes an active employee, the time zone in the UDF file defaults the field to UTC as a standard time zone.

Keywords

Onboarding, OBX, ONB, time zone, UDF, UDF file, employee, candidate, onboardee, onboardees,  , KBA , LOD-SF-OBX , Onboarding 2.0 , How To

Product

SAP SuccessFactors Onboarding