SAP Knowledge Base Article - Preview

3739211 - Errors while using Duration type and field format

Symptom

You have created an custom field on Sales and Service Cloud Version 2 with Field Type as "Date Time" and Field Format as "Duration". 
When entering a value for this field on the UI, the below error comes up:

  • The value does not match the expected data format. Verify and try again.


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Environment

  • SAP Sales and Service Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions ; SAP Service Cloud Version 2 all versions

Keywords

PDI, duration, field, data, type, format, the value does not match the expected data format. Verify and try again. , KBA , CEC-CRM-CZM-EXT , Extensibility for SAP Sales/Service Cloud , Problem

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