3739748 - Cannot verify alumni activation email via proxy in offboardee/alumni

• Is a way to access or verify the alumni activation email or activation link similar to onboarding.
• How to check if the system has sent the alumni activation email.
• Attempting to verify the alumni activation email by proxying the user is not possible.

SAP SuccessFactors Onboarding

1. Convert an employee to Alumni and attempt to verify the activation email by proxying the user.
2. Observe there is no method to access or confirm the alumni activation email via proxy.

The alumni activation email cannot be verified by proxying the user; it is sent to the user's personal email after required IAS and SuccessFactors alumni configuration and conversion updates.

• Maintain a personal email address for the user in the system.
• Complete the required configurations in Identity Authentication Service (IAS) and in SuccessFactors for the Alumni process.
• Convert the user to Alumni in SuccessFactors.
• In IAS, verify that:
  1. The user login name is updated to the personal email address.
  2. The user type changes from Employee to Alumni.
  3. The status updates from Inactive to Active.
• The email will be sent to the Alumni personal email address by IAS
• Note: The alumni activation email cannot be accessed or verified through proxy.

https://community.sap.com/t5/human-capital-management-blog-posts-by-sap/alumni-experience-1h2025-release/ba-p/14066069

https://help.sap.com/docs/successfactors-onboarding/implementing-onboarding/enabling-alumni-access?q=alumni&locale=en-US&version=LATEST

KB0988427 - Understanding Alumni Experience - Onboarding

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