/support/notes/service/sap_logo.png){kind=logo}
SAP Knowledge Base Article - PreviewSymptom
This KBA explains the Basic information required for troubleshooting Joule Document Grounding issues in SuccessFactors of below issue scenarios:
- Joule is not able to retrieve the expected tagged documents per user's command.
- Joule retrives the unexpected / wrong documents per user's command.
- Metadata Tagged documents are not able to be retrieved by user's command in Joule.
- No related documents retrieved by Joule though the metadata mapping and user's basic data are correct.
Read more...
Environment
- SAP SuccessFactors HCM Suite
- Joule
Product
Joule all versions ; SAP SuccessFactors HCM Suite all versions
Keywords
AI, SuccessFactors, Joule, troubleshooting, DGS, Document Grounding Service, Pipeline, pipeline, Ask HR Policy, HR Policy Q&A Contextualization, Joule in SF, SFSF, Metadata, Sharepoint, HR Policy, Manage Document Grounding page , KBA , LOD-SF-PLT-JOU , Joule in SuccessFactors , How To
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
/support/notes/service/twitter.svg)
/support/notes/service/youtube.svg)
/support/notes/service/linkedin.svg)
/support/notes/service/instagram2.svg)