SAP Knowledge Base Article - Preview

3739823 - Subsequent free-of-charge delivery order(SDF) or credit memo request(CMR) is not generated automatically after returns order saving

Symptom

Subsequent free-of-charge delivery order(SDF) or credit memo request(CMR) is not generated automatically after returns order saving, even though refund control is set as 'I Immediately' or 'P Approved'.


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Environment

  • Sales and Distribution (SD)
  • SAP ERP Central Component
  • SAP ERP
  • SAP S/4HANA
  • SAP S/4HANA Cloud Private Edition

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

sd2, returns order, follow-up order, auto creation, automatic creation, approval, blocked for release, approval block, release status, sales returns, claims returns, swap order, sdf, follow-up document, order generation , KBA , LO-ARM-SD , Sales , Problem

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