SAP Knowledge Base Article - Preview

3739993 - Learning external users cannot access WalkMe

Symptom

  • External learning-only users cannot see WalkMe content on the Learning page.
  • Internal BizX/Platform users can view and use the same WalkMe scenarios without issues.


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Environment

SAP SuccessFactors Learning

Product

SAP SuccessFactors Learning 2511

Keywords

external users, learning-only, WalkMe widgets, WalkMe launcher, WalkMe trackers, visibility, learning home page, not visible, ias, identity authentication, sso, internal users unaffected, successfactors learning, lms external users, content missing , KBA , LOD-SF-LMS-EXT , Sites and External Users , Product Enhancement

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