Symptom
- Integration issue between SAP SuccessFactors Employee Central and SAP Cloud for Customer (C4C) with C4C as the receiver.
- Authentication methods for inbound SOAP services to C4C are under review.
- Basic Authentication via Communication Users is supported for inbound SOAP to C4C.
- Client certificate–based authentication (mutual TLS) is reportedly not supported when C4C is the receiver in non‑CPI scenarios.
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Environment
- SAP Cloud for Customer core applications
- Employee Central
Product
SAP Cloud for Customer core applications all versions
Keywords
c4c inbound soap, basic authentication, communication user, client certificate, mutual tls, certificate-based authentication, cpi, SAP Cloud integration, SuccessFactors employee central, employee replication, EC to C4C, authentication support, inbound integration, soap services, receiver system , KBA , LOD-CRM-INT-EC , Integration of C4C with Employee Central , How To
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