SAP Knowledge Base Article - Preview

3740009 - authentication for inbound to C4C in SuccessFactors → C4C replication: basic vs certificate support, SAP Cloud for Customer core applications

Symptom

  • Integration issue between SAP SuccessFactors Employee Central and SAP Cloud for Customer (C4C) with C4C as the receiver.
  • Authentication methods for inbound SOAP services to C4C are under review.
  • Basic Authentication via Communication Users is supported for inbound SOAP to C4C.
  • Client certificate–based authentication (mutual TLS) is reportedly not supported when C4C is the receiver in non‑CPI scenarios.


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Environment

  • SAP Cloud for Customer core applications
  • Employee Central

Product

SAP Cloud for Customer core applications all versions

Keywords

c4c inbound soap, basic authentication, communication user, client certificate, mutual tls, certificate-based authentication, cpi, SAP Cloud integration, SuccessFactors employee central, employee replication, EC to C4C, authentication support, inbound integration, soap services, receiver system , KBA , LOD-CRM-INT-EC , Integration of C4C with Employee Central , How To

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