Symptom
In a service contract item with multiple entries of the same custom partner function only one partner is copied to the subsequent billing document request and invoice.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Create a service contract and add multiple entries of the same custom partner function to the item level.
- Generate the subsequent billing document request from the service contract.
- Open the partner data of the billing document request and observe that only one entry of that partner function is present.
Resolution
This is the standard system behavior. When multiple entries of the same custom partner function exist at item level, only the partner flagged as the main partner is transferred to the subsequent billing document request.
See Also
Keywords
service contract, partner function, custom partner function, main partner, mainpartner flag, billing document request, bdr, copy to billing, partner determination, item-level partners, invoice recipient, s/4hana cloud public edition, crm service, by design behavior , KBA , CRM-S4-SRV-CTR-2CL , S4CRM: Service Contract (Public Cloud) , Problem
SAP Knowledge Base Article - Public