Symptom
- The configuration node for FI-CA Profile is missing during the implementation of Customer Engagement.
- The node is not visible when navigating via SPRO -> Service -> Interaction Center WebClient -> Industry-Specific Functions -> Integration with Contract Accounts Receivable and Payable (FI-CA) -> Define FI-CA Profiles
Note: In S4 2023 the customizing path was:
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- Product: SAP S/4HANA Cloud Private Edition S4 Hana 2025
- Contract Accounting
Product
SAP S/4HANA Cloud Private Edition 2025
Keywords
spro, fi-ca profile, missing configuration node, interaction center, service customizing, contract accounting, is-u-ca, enterprise_extensions, reference img, node not visible, se38, sa38, transport request, s/4hana cloud private edition, customer engagement setup , KBA , CRM-S4-FCA , S4CRM: Financial Customer Care , CRM-S4-IU , S4CRM: Utilities Industry , Problem
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