Symptom
- When accessing the Check Tool, the People Profile entry is missing from the list.
Environment
SAP SuccessFactors HCM Core
Reproducing the Issue
- Go to Check Tool
- Navigate to the list of available checks/options; or
Search for "People Profile" under Application - Observe that People Profile is not shown.
Cause
The Check Tool metadata refresh is not completed yet.
Resolution
Latest Update: The Daily Check Tool metadata refresh job has been successfully executed, and the “People Profile” feature is now available in the Check Tool.
Initially, when the issue was identified, it was confirmed from product team that the metadata job would run within the next few hours to refresh the Check Tool metadata and New features will show in next 24 hours.
Workaround:
- Go to Check Tool
- Remove all filters from the "Result Type"
- From "Application", select "Check Tool"
- Look for: The required MDF objects that contain the metadata of a check exist. (MetaEntitiesExist) > Select the option and click "Run Check"
- Click on "Quick Fix"
- Proceed with next steps until reached the Final Approval
Click on star to bookmark this article to receive updates about this issue.
For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.
See Also
Keywords
Check Tool, 1H2026, People Profile, missing, not listed, not available , KBA , LOD-SF-PLT-CHK , SuccessFactors Platform Check Tool , How To
SAP Knowledge Base Article - Public