3740264 - Crossboarding not initiated for some users during annual salary contract e‑signature document generation

• Crossboarding is not initiated for some users during the annual salary contract e‑signature document generation process.
• The issue affects a subset of users while the same process works successfully for many others.
• No error messages are mentioned.
• Observed date of occurrence: crossboarding was not initiated on March 09 2026.

SAP SuccessFactors Onboarding

crossboarding, onboarding 2.0, annual salary contract, e‑signature, document generation, PAYANN, process selection rule, process variant, manage data process, manage business configuration, job information, concurrent employment, manager change, not initiated, document not generated , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem