Symptom
When creating a new Job Profile, the Description field shows a very small input area although the field appears larger. After saving and editing the same profile, the Short Description field displays normally.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Job Profile Builder
Reproducing the Issue
- Navigate to Manage Job Profiles and start creating a new Job Profile.
- In the Short Description field, observe that only a tiny input area is active for typing or paste, despite the field looking larger.
- Save the new Job Profile.
- Open the same profile in Edit mode and observe that the Short Description field now appears normal and accepts text as expected.
Cause
This is a Known Issue.
Resolution
The fix for this issue is was deployed via patch on May 5th, so the issue should be resolved now.
For patch timelines, please review SAP SuccessFactors Patches Knowledge Base
See Also
KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs
Keywords
KI1H2026, manage job profiles, short description, tiny input box, small text area, create job profile, edit profile, ui issue, job Profile builder, copy-paste, text field rendering, visual glitch, field size, new profile creation, WEF-169820 , KBA , LOD-SF-TIH-JPB , Job Profile Builder , Known Error
SAP Knowledge Base Article - Public