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3740362 - Intermittent error: Unable to reconnect to the <System Name>. The session has been logged off or has expired. (FWM 01002) after updating to BI 2025 Patch8

Symptom

  • Intermittent Error: "Unable to reconnect to the . The session has been logged off or has expired. (FWM 01002)." after updating to BI 2025 Patch8
  • The error keeps showing up even when the users are trying to switch between the tabs or when the session is idle even for less than 2 minutes.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 2025 Patch8
  • Web Intelligence (WebI)
  • Cluster system 

Product

SAP BusinessObjects Business Intelligence platform 2025

Keywords

BI; cluster; reconnect; session; unable to reconnect; intermittent; CMS , KBA , BI-RA-WBI , Web Intelligence , Problem

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