3740379 - Some transaction items are missing after uploading a ZENGINKYO bank statement via the "Import Bank Statement - Japan" app - SAP S/4HANA Cloud Public Edition

After uploading a ZENGINKYO bank statement using the Import Bank Statement – Japan app, only part of the transaction items are displayed. Some document transaction items are missing on the screen, and no error or warning message is reported during the upload process.

The ZENGINKYO bank statement file itself and the individual items within the file do not inherently contain a unique key.

When a bank statement is uploaded using the Import Bank Statement – Japan app, the system relies on a composite key to identify duplicate files or transaction items. This composite key consists of the File ID provided during upload and key attributes of each transaction item (such as posting date, balance, and other relevant fields).

If the same File ID is reused, the system may treat some transaction items as duplicates and therefore ignore them. As a result, certain items are not imported or displayed, even though no error message is raised.

Please note that this composite key logic is not reset by fiscal year or calendar year.

When uploading a ZENGINKYO bank statement file using the Import Bank Statement – Japan app, make sure to manually assign a unique value to the File ID field for each uploaded file.