3740476 - Latest Form Experience: matrix manager cannot view linked continuous feedback on performance forms - Performance Management

In the latest form experience, matrix manager cannot view continuous feedback linked to achievements on performance forms. Only manager and employee could view the linked continuous feedback.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

• SAP SuccessFactors Performance Management
• SAP SuccessFactors Continuous Performance Management

1. Check that the latest form experience is enabled in Performance Management Feature Settings.
2. As the manager, open a performance form where the employee has linked continuous feedback to a goal/achievement; the linked feedback is visible.
   
3. As the matrix manager, open the same performance form; the linked continuous feedback is not visible.
   
4. Disable the latest form experience in Performance Management Feature Settings.
5. Reopen the form as manager and matrix manager; the linked feedback is visible to both.
   

This is current limitation of the latest form experience: only the manager and the employee can view linked Continuous Performance Management (CPM) feedback on performance forms. 
Other roles (such as matrix manager) are not yet supported.

Note that this is current expected behavior in the latest form experience: only the manager and the employee can view linked CPM feedback.
In case you would like to see this functionality implemented in the future, we would suggest you to propose this idea via New Idea Submission tool so it can be considered to become a possible enhancement for future releases, please read the KBA 2090228.

SFSL-15825, latest form experience, continuous feedback, cpm feedback, linked feedback, achievements, performance form, matrix manager visibility, manager, employee, visibility restriction, performance management, legacy form experience, feature settings, expected behavior, workaround , KBA , LOD-SF-PM-FRM , Forms & Templates , Product Enhancement