SAP Knowledge Base Article - Public

3740495 - Confirmation overdue for PR item situation shows no instances for non-SSP PRs - SAP S/4HANA Cloud Public Edition

Symptom

  • After configuring and activating the “confirmation overdue for pr item” situation type, no situation instances are displayed.
  • Intended recipients do not receive notifications.
  • CDS views I_OVERDUEPURREQNITEMFORCONF (Overdue Purchase Requisition Items for Confirmation) returns no data for the tested items.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Configure and activate the standard situation template “confirmation overdue for pr item” (PROC_OVERDUEPRITEMTOCONFIRM) and create a situation type.
  2. Create a purchase requisition using a non–self-service procurement app (for example, not via “my purchase requisitions”).
  3. Create a follow-on purchase order and let the confirmation become overdue according to the template logic.
  4. Open the Situation Instances app for the created situation type: no instances appear and no notifications are sent.
  5. Check CDS views I_OVERDUEPURREQNITEMFORCONF: no relevant records are returned.

Cause

The CDS view I_OVERDUEPURREQNITEMFORCONF is based on P_PurReqnItmsForConf, which filters PurReqnOrigin = 'S'. Only purchase requisitions created via self-service procurement apps (for example, “my purchase requisitions”) are selected; requisitions from other apps (for example, origin 'R') are excluded, so no situation instances are generated.

Resolution

  1. Create the purchase requisition via a self-service procurement app so that PurReqnOrigin = 'S'.
  2. Ensure the PR item fulfills the other conditions used by P_PurReqnItmsForConf, for example:
  • PurchasingDocumentItemCategory = '0'
  • ProcessingStatus = 'B'
  • A follow-on purchasing document exists (PurchasingDocument is not null)
  • ProductTypeCode != '2'
  • ExtPlantForPurg and ExtCompanyCodeForPurg are empty
  1. Create the follow-on purchase order and let the confirmation become overdue per the scenario.
  2. Verify that the PR item appears in CDS I_OVERDUEPURREQNITEMFORCONF.
  3. Keep the situation type active and correctly assigned to the responsible team/recipients, then check Situation Instances and notifications.
  4. If instances still do not appear, refer to the product help for configuration details and prerequisites.

See Also

Confirmation Overdue for PR Item | SAP Help Portal

Keywords

situation handling, confirmation overdue for pr item, no situation instances, no notifications, I_OVERDUEPURREQNITEMFORCONF, P_PurReqnItmsForConf, PurReqnOrigin, self-service procurement, my purchase requisitions, cds view empty, procurement, purchase requisition origin, s/4hana cloud public edition, purchase requisitions, overdue confirmation , KBA , MM-PUR-REQ-2CL , Purchase Requisitions (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions