Symptom
- After configuring and activating the “confirmation overdue for pr item” situation type, no situation instances are displayed.
- Intended recipients do not receive notifications.
- CDS views I_OVERDUEPURREQNITEMFORCONF (Overdue Purchase Requisition Items for Confirmation) returns no data for the tested items.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Configure and activate the standard situation template “confirmation overdue for pr item” (PROC_OVERDUEPRITEMTOCONFIRM) and create a situation type.
- Create a purchase requisition using a non–self-service procurement app (for example, not via “my purchase requisitions”).
- Create a follow-on purchase order and let the confirmation become overdue according to the template logic.
- Open the Situation Instances app for the created situation type: no instances appear and no notifications are sent.
- Check CDS views I_OVERDUEPURREQNITEMFORCONF: no relevant records are returned.
Cause
The CDS view I_OVERDUEPURREQNITEMFORCONF is based on P_PurReqnItmsForConf, which filters PurReqnOrigin = 'S'. Only purchase requisitions created via self-service procurement apps (for example, “my purchase requisitions”) are selected; requisitions from other apps (for example, origin 'R') are excluded, so no situation instances are generated.
Resolution
- Create the purchase requisition via a self-service procurement app so that PurReqnOrigin = 'S'.
- Ensure the PR item fulfills the other conditions used by P_PurReqnItmsForConf, for example:
- PurchasingDocumentItemCategory = '0'
- ProcessingStatus = 'B'
- A follow-on purchasing document exists (PurchasingDocument is not null)
- ProductTypeCode != '2'
- ExtPlantForPurg and ExtCompanyCodeForPurg are empty
- Create the follow-on purchase order and let the confirmation become overdue per the scenario.
- Verify that the PR item appears in CDS I_OVERDUEPURREQNITEMFORCONF.
- Keep the situation type active and correctly assigned to the responsible team/recipients, then check Situation Instances and notifications.
- If instances still do not appear, refer to the product help for configuration details and prerequisites.
See Also
Keywords
situation handling, confirmation overdue for pr item, no situation instances, no notifications, I_OVERDUEPURREQNITEMFORCONF, P_PurReqnItmsForConf, PurReqnOrigin, self-service procurement, my purchase requisitions, cds view empty, procurement, purchase requisition origin, s/4hana cloud public edition, purchase requisitions, overdue confirmation , KBA , MM-PUR-REQ-2CL , Purchase Requisitions (Public Cloud) , Problem
SAP Knowledge Base Article - Public