SAP Knowledge Base Article - Public

3740664 - Permission Check Failed error when trying to activate Extended Integration with Microsoft 365

Symptom

  • Extended  functionality to integrate SF with Teams is not working.
  • When trying to enable the "Enabling Extended Integration with Microsoft 365"  an "Permission Checked Failed" occurs.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Login to SF -> Admin Centre->  Go to  “Work Tech Configuration” page.
  2. Click Connect in the section Connection and Authentication
  3. After clicking on Connect and adding the credentials for Microsoft to accept the permissions, you might see one of the Permission Check Failed appears:

Cause

Missing  permissions  from Microsoft end.

Resolution

See Also

Keywords

Permission Check, permission check failed, Microsoft Azure, Microsoft 365 Integration with Teams, Teams, permission, SF, SFSF, SuccessFactors , KBA , LOD-SF-EAS-WRK , Collaboration and Work Tech , Problem

Product

SAP SuccessFactors HCM Suite all versions