3740664 - Permission Check Failed error when trying to activate Extended Integration with Microsoft 365

• Extended  functionality to integrate SF with Teams is not working.
• When trying to enable the "Enabling Extended Integration with Microsoft 365"  an "Permission Checked Failed" occurs.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

SAP SuccessFactors HCM Suite

1. Login to SF -> Admin Centre->  Go to  “Work Tech Configuration” page.
2. Click Connect in the section Connection and Authentication
3. After clicking on Connect and adding the credentials for Microsoft to accept the permissions, you might see one of the Permission Check Failed appears:
   
   

Missing  permissions  from Microsoft end.

• Verify if relevant Microsoft API permissions are granted according to Required Permissions for the SAP SuccessFactors App in Microsoft Teams | SAP Help Portal 
• If it's a new set up, test again after 1hour or later. If the issue persists even if the required permissions were added, create a case for component LOD-SF-EAS-WRK for further support.

• KBA 3319695 - Integration Between SAP SuccessFactors and Microsoft 365 - SAP for Me
• KBA 3355751 - Authentication Error when trying to activate Extended Integration with Microsoft 365
• SAP Help Portal - Enabling the SAP SuccessFactors App for Microsoft Teams
• SAP Help Portal - Required Permissions for the SAP SuccessFactors App in Microsoft Teams

Permission Check, permission check failed, Microsoft Azure, Microsoft 365 Integration with Teams, Teams, permission, SF, SFSF, SuccessFactors , KBA , LOD-SF-EAS-WRK , Collaboration and Work Tech , Problem