Symptom
- Employees are not receiving their offboarding email notifications to complete offboarding tasks and the exit survey.
- "(OFB) Resignation Approval Message To Employee Template" email was not triggered
- Only managers are receiving the relevant offboarding emails.
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Environment
SAP SuccessFactors Onboarding
Product
SAP SuccessFactors Onboarding all versions
Keywords
offboarding 2.0, exit email not sent, employee email missing, manager email only, resignation approval message to employee, recipientEmail is NULL or Blank, email recipients builder, business email, personal email, UDF, employee profile, onboarding email services, offboarding notification, email not delivered, email recipient empty , KBA , LOD-SF-OBX-EML , Notifications , LOD-SF-OBX-OFP , Offboarding 2.0 , Problem
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