3740802 - Default background image in home page showing instead of configured background - SuccessFactors

• After updating the home page to the latest version and saving a custom theme change (for example, header color), the home page displays a default light blue background image.
• The default background overlays or replaces the configured background (custom image or no image).
• Setting background image opacity to 0% as suggested in KBA 2787362 does not remove the default image.
• No error message is displayed.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP SuccessFactors HCM Suite

1. Go to Theme Manager
2. Fine Tune > Background
3. Choose anything/Make changes
4. Click "Save"

Home page background will still show the default home page background (light blue background image).

Fine Tune > Background only changes the general background of SuccessFactors but not the home page background.

These theme settings are available when the latest home page is enabled, at Admin Center  Company System and Logo Settings  Enable the latest Home Page experience.

To change the home page background, you need to make the changes in Fine Tune > Home Page > Background

• Default - Displays a default background image
• Solid color - Defines a background color for the latest home page only.
• Upload an image - Defines a background image for the latest home page only.

Click Save.

KBA 2787362 - Background Image is not appearing on the Home Page

Background Image for the Latest Home Page

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