SAP Knowledge Base Article - Public

3740802 - Default background image in home page showing instead of configured background - SuccessFactors

Symptom

  • After updating the home page to the latest version and saving a custom theme change (for example, header color), the home page displays a default light blue background image.
  • The default background overlays or replaces the configured background (custom image or no image).
  • Setting background image opacity to 0% as suggested in KBA 2787362 does not remove the default image.
  • No error message is displayed.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Go to Theme Manager
  2. Fine Tune > Background
  3. Choose anything/Make changes
  4. Click "Save"

Home page background will still show the default home page background (light blue background image).

Cause

Fine Tune > Background only changes the general background of SuccessFactors but not the home page background.

These theme settings are available when the latest home page is enabled, at Admin Center  Company System and Logo Settings  Enable the latest Home Page experience.

Resolution

To change the home page background, you need to make the changes in Fine Tune > Home Page > Background

  • Default - Displays a default background image
  • Solid color - Defines a background color for the latest home page only.
  • Upload an image - Defines a background image for the latest home page only.

Click Save.

See Also

KBA 2787362 - Background Image is not appearing on the Home Page

Background Image for the Latest Home Page

Keywords

home page background, default background image, custom theme, theme manager, background overlay, light blue background, remove background image, homepage, home page latest version, background opacity 0%, custom image not applied, theme save shows default, new home page, background not appearing, overlaying default image, ui branding , KBA , LOD-SF-PLT-THM , Theme Manager Issues , How To

Product

SAP SuccessFactors Platform all versions

Attachments

Pasted image.png