SAP Knowledge Base Article - Public

3740891 - Error "Only one active workorder is allowed per worker contract" when clicking edit in Work Order portlet - SAP SuccessFactors Employee Central

Symptom

Error "Only one active workorder is allowed per worker contract" while clicking on Edit icon in the Work Order portlet in Latest People Profile; also seen as "Only one active work order is allowed".

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  1. Open the latest people profile for a contingent worker.
  2. In the Work Order portlet, click the Edit (pencil) icon to modify a work order (for example, to extend the end date from Dec 31, 9999 to a different date).
  3. Save the changes.
  4. The system displays the error: "Only one active workorder is allowed per worker contract".

Cause

Resolution

  1. Do not use the Edit (pencil) button in the Work Order portlet to change the end date.
  2. Instead, open Actions and select Edit Work Order Information.
  3. Update the end date as needed and save.

This process will ensure that the change is performed to the Active work order record, and not to the inactive one.

See Also

Keywords

latest people profile, work order portlet, edit button, actions > edit work order information, only one active workorder is allowed per worker contract, only one active work order is allowed, contingent workforce, inactive work order, end date change, end date extension, validation error, pencil edit, work order edit error , KBA , LOD-SF-EC-CWF , Contingent Workforce , LOD-SF-EP-FPP , People Profile - Full Profile , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions