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SAP Knowledge Base Article - PreviewSymptom
When configuring rules in a Playbook and selecting a custom field of type Reference attribute, no dropdown values is displayed for that field, even though the source object field contains defined code list (picklist) values.
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Environment
- SAP Sales Cloud Version 2
- SAP Sales and Service Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 1.0
Keywords
playbook, rules, reference attribute, dropdown, code list, picklist, custom attribute, field values, classification, decision table, opportunity, sales cloud version 2 , KBA , CEC-CRM-PLA , Sales Playbook for SAP Sales/Service Cloud , CEC-CRM-CLR , Code List Restrictions for SAP Sales/Service Cloud , CEC-CRM-GS , Guided Selling/Opportunity for SAP Sales/Service Cloud , How To
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