SAP Knowledge Base Article - Preview

3740919 - Approval of SuccessFactors leave/time off tasks in Work Zone Task Center does not complete (no action shown)

Symptom

  • When attempting to approve SuccessFactors Leave/Time Off tasks from Work Zone Task Center, the approval appears to do nothing (screen/pop-up closes but the task remains and no action completes).
  • The same tasks can be approved directly in SuccessFactors.
  • Error in logs includes: Response Code: 404 Message: Not Found Error: "Configuration with the specified name was not found".
  • Error codes observed include: sap.taskcenter.error, sap.taskcenter.internal.server.error.


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Environment

  • SAP Build Work Zone Advanced Edition
  • SAP SuccessFactors Work Zone
  • SAP SuccessFactors HCM Suite

Product

SAP Build Work Zone, advanced edition all versions ; SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Work Zone all versions

Keywords

task center, work zone, approve unresponsive, leave task approval, time off approval, successfactors tasks, approval does nothing, blank approval, principal propagation, secondary destination, _PP suffix, destination not found, 404 configuration not found, sap.taskcenter.error, btp destination naming, destination, task center, successfactors, , KBA , LOD-SF-SWZ-DEV , Custom Development and API concerns , LOD-SF-PLT-TAC , Task Center , LOD-SF-SWZ-ADM , Admin Access , LOD-SF-SWZ , Digital Workplace Service in Work Zone Advanced edition , Problem

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