SAP Knowledge Base Article - Preview

3740926 - Sales Order creation auto-adds blank Product line after first entry; cannot restrict line Items to one

Symptom

  • When creating a sales order, a blank product line item is automatically populated in the products section even before adding any product.
  • After entering the first product, an additional empty line item is automatically displayed.
  • There is no available configuration or validation to restrict the number of line items to one within sales orders.


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Environment

  • SAP Sales Cloud Version 2

Product

SAP Sales Cloud Version 2 all versions

Keywords

sales order, line item, blank row, empty product line, automatic additional line, create mode, product entry, single product restriction, cannot restrict to one item, by design behavior, products section, prompt row, sales quotes difference, opportunities difference, sales cloud v2 , KBA , CEC-CRM-SO , Sales Order for SAP Sales/Service Cloud , Problem

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