Symptom
- The custom object displays correctly in Manage Data and in the employee profile Edit UI, but the History UI does not show the correct value for certain fields.
- In other words, in Edit mode the field correctly shows the value that matches Manage Data, but in History mode it displays as "-".
Environment
SAP SuccessFactors HCM Suite
Reproducing the Issue
- Step 1: Go to the employee profile, search for the sample user
- Step 2: Navigate to the custom MDF portlet
- Step 3: In the edit mode, the data correctly displays value which matches the one in manage data
- Step 4: Switch to History mode and observe that the specified field displays "-"
Cause
Engineering has identified this as a defect. The behavior occurs within the MDF dialog and involves additional metadata logic.
Because the fix touches shared logic, it requires thorough validation to ensure there are no unintended side effects.
Resolution
This scenario is currently under investigation. Please set this KBA as a favorite (star icon on the top right corner) to receive updates on it.
Additional details are available in the following links: Product Release & Road Map Information | SAP SuccessFactors - Patch Details.
Check the KBA 2171560 to understand how to get notified when a KBA is created/updated.
For support team, please refer to the internal memo.
Keywords
custom MDF, PP3, MDF UI, History UI, Edit UI , KBA , LOD-SF-MDF-PP3 , MDF on People Profile , Known Error
SAP Knowledge Base Article - Public