SAP Knowledge Base Article - Preview

3741118 - Price not updating in service contract after selecting service or response profile

Symptom

Prices do not update in a service contract based on the selected service profile or response profile, despite maintained condition records. Service profile and response profile appear not to influence price determination or show linkage to the item category. Pricing trace shows: "False Condition record is blocked for this transaction".


Read more...

Environment

SAP S/4HANA Cloud Private Edition

Product

SAP S/4HANA Cloud Private Edition 2023 ; SAP S/4HANA Cloud Private Edition 2025 ; SAP S/4HANA Cloud Private edition 2027

Keywords

service contract pricing, service profile pricing, response profile pricing, price not updating, condition record blocked, release status A, pricing determination, pricing trace message, condition record is blocked for this transaction, VK13, pricing procedure, item category linkage, S/4HANA Cloud Private Edition, DSP1, response time profile , KBA , CRM-S4-BF-PR , S4CRM: Pricing , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.