SAP Knowledge Base Article - Public

3741145 - Dependent personal information end date issue

Symptom

In Employee Central Core->dependent check tool, there is error PersonalInfoExistingInAllTimeSlicesOfDependent.

Environment

SAP SuccessFactors Employee Central

Reproducing the Issue

  • Navigate to dependent portlet.
  • Delete a dependent in a record with two dependents for example with effective date 2026.1.2.
  • The deleted dependent's personal information end date should become 2026.1.1 which is expected.
  • However, if personal information of this dependent was later updated via import, then end date will automatically become 9999.12.31, leading to the error PersonalInfoExistingInAllTimeSlicesOfDependent.
  • Even when to try to correct the end date, the import will fail.

Cause

This is a Known Issue.

Resolution

Product Engineering is investigating a solution.

Click on star to bookmark this article to receive updates about this issue. For more information about updates from subscribed KBAs, you can refer to the KB Article 2171560 - How to be notified of new or updated SAP Notes or KBAs.

Currently there is no workaround available, the customer can perform full purge import for dependent information to correct the data.

See Also

Keywords

ECT-270914, PersonalInfoExistingInAllTimeSlicesOfDependent, dependent information end date, check tool, dependent information, personal information, dependent information end date issue, end date issue, family information, mother, child, brother, family member, import personal information for dependents , KBA , LOD-SF-EC-DPD , Dependents Management , Known Error

Product

SAP SuccessFactors HCM Core 2505 ; SAP SuccessFactors HCM Core 2511