SAP Knowledge Base Article - Preview

3741192 - Discount Values Are Reset After Updating Quote Items

Symptom

  • User-entered recurring or one-time discount values are not preserved after updating a quote item.
  • After editing a quote item without making any changes and selecting Update, the previously entered discount value is reset to the default value.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP CPQ

Product

SAP CPQ all versions

Keywords

discount not preserved, discount resets to 0, recurring discount, one-time discount, edit line item, update quote, reapply default discount, application parameter, quote item update, cpq discounts, sales cloud cpq, discount persistence, line item edit, ui customizations off, scripting off , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

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