Symptom
The batch field is missing for a batch-managed product when performing counting in Count Physical Inventory - Paper-Driven Counting app.
Environment
SAP S/4HANA Cloud Public Edition
Reproducing the Issue
- Open the Count Physical Inventory - Paper-Driven Counting app.
- Click the PI document and "Count" button
- Add a batch-managed product and the batch filed is missing.
Cause
There are two possible reasons:
- If the PI document is product-specific, adding a new batch for the same product is not allowed—this is standard cloud WM behavior.
- If the PI document is storage-bin-specific, no valid batch exists for the product in the relevant plant and storage location, so the batch field is hidden.
Resolution
- For the first scenario, create a storage-bin-specific PI document.
- For the second scenario, create a valid batch for the product in the relevant plant and storage location using Create Batch app.
Keywords
batch field missing, batch not visible, batch not editable, product-based physical inventory, paper-driven counting, count physical inventory app, batch-managed product, create batch app. , KBA , SCM-EWM-PI-PIC-2CL , Physical Inventory Counting (Public Cloud) , Problem
Product
SAP S/4HANA Cloud Public Edition all versions
SAP Knowledge Base Article - Public