SAP Knowledge Base Article - Public

3741198 - The batch field is missing in Count Physical Inventory - Paper-Driven Counting app

Symptom

The batch field is missing for a batch-managed product when performing counting in Count Physical Inventory - Paper-Driven Counting app.

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the Count Physical Inventory - Paper-Driven Counting app.
  2. Click the PI document and "Count" button
  3. Add a batch-managed product and the batch filed is missing.

Cause

There are two possible reasons:  

  1. If the PI document is product-specific, adding a new batch for the same product is not allowed—this is standard cloud WM behavior.  
  2. If the PI document is storage-bin-specific, no valid batch exists for the product in the relevant plant and storage location, so the batch field is hidden.  

Resolution

  1. For the first scenario, create a storage-bin-specific PI document.  
  2. For the second scenario, create a valid batch for the product in the relevant plant and storage location using Create Batch app.  

Keywords

batch field missing, batch not visible, batch not editable, product-based physical inventory, paper-driven counting, count physical inventory app, batch-managed product, create batch app. , KBA , SCM-EWM-PI-PIC-2CL , Physical Inventory Counting (Public Cloud) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions