SAP Knowledge Base Article - Public

3741316 - Export in background option disabled in lite viewer mode for stories in SAP Analytics Cloud (SAC)

Symptom

The "Export in background" option is disabled while exporting a story from the lite viewer mode in SAC

Environment

SAP Analytics Cloud 2026.2.10 

Reproducing the Issue

  1. Login to the SAC 
  2. Open the story in the lite viewer mode
  3. From the files dropdown, click on the export option.
  4. Export story dialogue will open

Notice: The "Enable export in background" checkbox is disabled.

Cause

This is a by design behavior of the product

Resolution

  1. Open the story in the full viewer mode from files -->save As --> Open the story in Full viewer
  2. Navigate to Files → Export
  3. Use the "Export in background" option.  

See Also

Keywords

SAC, export in background, lite viewer mode, full viewer mode, story export, PDF export, PPT export, Excel export, CSV export, disabled checkbox, SAC troubleshooting, SAC feature request, SAC enhancement, SAC community, SAC help, SAC performance issues , KBA , LOD-ANA-UNS-EXP , Unified Story PDF/PPT/Excel/CSV Export , Problem

Product

SAP Analytics Cloud 1.0