Symptom
The "Export in background" option is disabled while exporting a story from the lite viewer mode in SAC
Environment
SAP Analytics Cloud 2026.2.10
Reproducing the Issue
- Login to the SAC
- Open the story in the lite viewer mode
- From the files dropdown, click on the export option.
- Export story dialogue will open
Notice: The "Enable export in background" checkbox is disabled.
Cause
This is a by design behavior of the product
Resolution
- Open the story in the full viewer mode from files -->save As --> Open the story in Full viewer
- Navigate to Files → Export
- Use the "Export in background" option.
See Also
- 3006315 - How to submit a Feature Requests / Enhancement ideas for SAP Cloud Products
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
SAC, export in background, lite viewer mode, full viewer mode, story export, PDF export, PPT export, Excel export, CSV export, disabled checkbox, SAC troubleshooting, SAC feature request, SAC enhancement, SAC community, SAC help, SAC performance issues , KBA , LOD-ANA-UNS-EXP , Unified Story PDF/PPT/Excel/CSV Export , Problem
Product
SAP Analytics Cloud 1.0
SAP Knowledge Base Article - Public