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SAP Knowledge Base Article - PreviewSymptom
When analyzing payloads received for pre-hook external hook executions, you may notice that the item quantity is not included when a new item is added to a sales quote.
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Environment
SAP Sales Cloud Version 2
Product
SAP Sales Cloud Version 2 all versions ; SAP Sales Cloud and SAP Service Cloud Version 2 all versions
Keywords
Sales Quote, Item Quantity, Pre-Hook, External Hook, Payload, Determination Step, Third-Party System, Missing Quantity, Standard Determinations , KBA , CEC-CRM-CQP , Sales Quote for SAP Sales/Service Cloud , CEC-CRM-CZM-CUL , Custom Logic for for SAP Sales/Service Cloud , Problem
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